Privacy Policy
This Privacy Policy explains how Senuri Lemalu collects, uses, discloses, and safeguards information when you visit our website or interact with our services. This is a general template and should be reviewed and adapted to reflect your organisation's actual practices and applicable legal requirements before use.
Last updated: [Insert Date]
1. Introduction
Senuri Lemalu ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website or engage with our financial planning and portfolio analysis services. This Policy describes the types of information we may collect, how we use it, and the choices you have regarding your information.
2. Information We Collect
We may collect the following categories of information:
- Contact details, such as your name, email address, phone number, and postal address, when you submit an enquiry form or request a consultation.
- Financial information you choose to share with us for the purpose of portfolio review or risk assessment discussions.
- Technical information, including IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.
- Communication records, including correspondence you send to us and notes from calls or meetings.
3. How We Use Your Information
We use the information we collect for purposes that may include:
- Responding to enquiries and providing requested information about our services.
- Operating, maintaining, and improving our website and services.
- Communicating with you about updates, service changes, or relevant information you have requested.
- Complying with applicable legal, regulatory, and contractual obligations.
- Detecting, preventing, and addressing fraud, security, or technical issues.
4. Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing personal data, we rely on bases such as your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not overridden by your data protection rights.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyse site traffic, and understand visitor behaviour. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our site.
6. Sharing of Information
We do not sell personal information. We may share information with trusted third parties in limited circumstances, including:
- Service providers who assist with website hosting, analytics, communications, or administrative functions, subject to confidentiality obligations.
- Professional advisors, such as auditors or legal counsel, where necessary.
- Regulatory or governmental authorities where required by law or to protect our legal rights.
- A successor entity in connection with a merger, acquisition, or sale of business assets.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law, regulatory obligation, or legitimate business purpose.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to processing, and the right to data portability. To exercise any applicable rights, please contact us using the details on our Contact page.
10. Children's Privacy
Our website and services are not directed toward children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction without appropriate consent.
11. International Data Transfers
If your information is transferred to or processed in a country other than your country of residence, we will take reasonable steps to ensure it is treated securely and in accordance with this Policy and applicable law.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their respective privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out via our Contact page.
This document is a general template provided for informational purposes and does not constitute legal advice. Senuri Lemalu recommends consulting a qualified legal professional to ensure full compliance with applicable privacy laws before publishing this policy.